Terms of Service
Last Updated: [04.07.2026]
By accessing this website and purchasing any coaching packages, online courses, workbooks, digital products, or related services offered by Highly Sensitive Nurture ("we," "us," or "our"), you agree to be bound by these Terms of Service.
1. Products, Services, Access, and Delivery
We provide coaching services, educational courses, digital workbooks, downloadable resources, and related materials for personal and professional development purposes.
Upon purchase, you will receive access to the applicable product or service as described on the relevant sales page. Delivery may occur through email, online platforms, downloadable files, live or recorded sessions, or other designated methods.
We reserve the right to modify, update, replace, or discontinue any product or service at our discretion.
2. Payments and Billing
All prices are displayed in EURO and are payable at the time of purchase unless otherwise stated.
Where payment plans, subscriptions, or recurring memberships are offered, you authorize us to charge your selected payment method according to the agreed billing schedule.
You are responsible for maintaining accurate and current billing information. If a payment fails, is declined, or cannot be processed, we reserve the right to suspend or terminate access to products, services, memberships, or course materials until payment has been successfully received.
We reserve the right to change pricing for future purchases, subscriptions, or renewals at any time.
3. Refunds and Cancellations
Refund eligibility, if offered, will be clearly stated on the relevant sales page, checkout page, or written agreement.
Unless otherwise specified:
Digital products and downloadable workbooks are non-refundable.
Accessed or completed online courses are non-refundable.
Coaching sessions that have already taken place are non-refundable.
Requests for cancellations or refunds must be submitted in writing to Highly Sensitive Nurture[Contact Email: lena@highlysensitivenurture.com] within any applicable refund period. No refunds will be provided after the applicable deadline has passed.
4. Customer Responsibilities
You are responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted through your account.
You agree to use our website, products, services, and materials lawfully and respectfully.
You may not:
Share, transfer, or provide account access to others.
Copy, reproduce, republish, distribute, sell, sublicense, or exploit our content without written permission.
Use our products or services for unlawful purposes.
Interfere with the security, operation, or functionality of our website or systems.
Misrepresent your identity or provide false information.
Any misuse of our products, services, website, or content may result in immediate suspension or termination of access without refund.
5. Intellectual Property and Content Ownership
All content made available through our website and services, including but not limited to courses, coaching materials, workbooks, videos, audio recordings, worksheets, templates, exercises, graphics, text, branding, logos, and other resources, remains the exclusive intellectual property of Highly Sensitive Nurture.
Your purchase grants you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased materials solely for your personal use.
You may not:
Copy, reproduce, modify, or create derivative works from our content.
Distribute, share, publish, upload, or resell any materials.
Use our content for commercial purposes without our prior written consent.
Unauthorized use of our intellectual property may result in legal action.
6. Educational Purpose and Professional Disclaimer
Our coaching services, courses, workbooks, digital products, educational materials, and all related content are provided solely for educational, informational, and personal development purposes.
Nothing provided through our website, products, services, communications, coaching sessions, courses, workbooks, or materials constitutes, or should be interpreted as, medical advice, psychological advice, psychiatric advice, psychotherapy, mental health treatment, legal advice, financial advice, or any other licensed professional advice or service.
Participation in our coaching programs does not establish a therapist-client, psychologist-client, psychiatrist-patient, physician-patient, legal advisor-client, financial advisor-client, or any other professional relationship.
Our services are not intended to diagnose, treat, cure, or prevent any medical, mental health, emotional, or psychological condition. If you require medical care, mental health support, psychological treatment, or other professional assistance, you should consult an appropriately qualified professional.
Any decisions, actions, interpretations, or outcomes resulting from your use of our products or services remain solely your responsibility. We make no guarantees regarding personal results, business success, financial outcomes, relationship outcomes, health improvements, or life changes.
7. Account Termination
We reserve the right to suspend, restrict, or terminate access to any product, service, membership, course, account, or website feature at our sole discretion if:
You violate these Terms of Service.
You misuse our content or intellectual property.
You engage in abusive, unlawful, fraudulent, or disruptive behavior.
You fail to make required payments.
Termination of access does not automatically entitle you to a refund.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Highly Sensitive Nurture, its owners, employees, contractors, affiliates, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to the use of our website, products, services, coaching programs, courses, workbooks, or materials.
You acknowledge that your use of our products and services is voluntary and that you are solely responsible for your decisions, actions, results, and outcomes.
Our total liability, if any, shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
9. Changes to These Terms
We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective upon publication on our website.
Your continued use of our website, products, or services following any updates constitutes acceptance of the revised Terms.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Greece, without regard to conflict of law principles.
11. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Highly Sensitive Nurture
Email: lena@highlysensitivenurture.com